CoCon

Monthly Power Cycle Recommendation

To maintain optimal system performance and prevent potential critical errors caused by prolonged continuous operation, it is recommended to perform a complete system power cycle once per month. Please follow the steps below: Shut down all equipment: Plixus central unit and conference devices. If the CoCon meeting management software is in use, also shut down

By |2026-03-24T08:49:15+00:00March 3rd, 2026|, |0 Comments

Database error after updating from CoCon 6.6 to 6.9: supporting script for database conversion

Are you encountering an error when updating from CoCon 6.6 to CoCon 6.9? Please refer to your use case below and follow the corresponding procedure.   If you are using CoCon 6.5 or lower: Visit Televic's Software Updates page and upgrade to CoCon 6.6.0.30. Run through the CoCon Room Server wizard and update the database.

By |2026-03-03T09:23:21+00:00March 3rd, 2026||0 Comments

SQL Server 2022 database installation on Windows 11 fails

If, upon creating an SQL database instance on Windows 11 PC, the following message appears: Please visit the following page for more information on how to solve this problem: https://learn.microsoft.com/en-us/troubleshoot/sql/database-engine/database-file-operations/troubleshoot-os-4kb-disk-sector-size?wt.mc_id=DP-MVP-4015656&tabs=registry-editor

By |2025-11-14T15:07:43+00:00November 14th, 2025||0 Comments

What are the standby screen logo requirements for the conference devices when using the CoCon Room Configurator?

When using the CoCon Room Configurator, you can upload a standby logo to display on the screen of your conference devices (when possible). The requirements are as follows: Device Format Resolution uniCOS F-MM7 png, jpg, jpeg 1024 x 600 uniCOS F-MM10 png, jpg, jpeg 1280 x 800 uniBOX PRO png, jpg, jpeg 1920 x

By |2025-10-24T13:59:57+00:00September 19th, 2024||0 Comments
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