{"id":7686,"date":"2025-09-05T11:56:59","date_gmt":"2025-09-05T11:56:59","guid":{"rendered":"https:\/\/conference.televic.digital\/knowledgebase\/?page_id=7686"},"modified":"2025-09-05T12:49:31","modified_gmt":"2025-09-05T12:49:31","slug":"televic-qs","status":"publish","type":"page","link":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/","title":{"rendered":"TeamViewer QuickSupport"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:overlay;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#a6cf39;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\" style=\"--awb-padding-top:5%;--awb-padding-bottom:5%;--awb-bg-color:#a6cf39;--awb-bg-color-hover:#a6cf39;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-right:10%;--awb-margin-bottom:0px;--awb-margin-left:10%;--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;--awb-font-size:40px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;--fontSize:40;line-height:1.14;\">TeamViewer QuickSupport (Televic_QS)<\/h1><\/div><div class=\"fusion-search-element fusion-search-element-1 fusion-search-form-classic\" style=\"--awb-margin-top:5%;--awb-margin-right:25%;--awb-margin-bottom:0px;--awb-margin-left:25%;--awb-border-radius:10px;--awb-border-size-top:0.5px;--awb-border-size-right:0.5px;--awb-border-size-bottom:0.5px;--awb-border-size-left:0.5px;\">\t\t<form role=\"search\" class=\"searchform fusion-search-form  fusion-search-form-classic\" method=\"get\" action=\"https:\/\/conference.televic.digital\/knowledgebase\/\">\n\t\t\t<div class=\"fusion-search-form-content\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"fusion-search-field search-field\">\n\t\t\t\t\t<label><span class=\"screen-reader-text\">Search for:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input type=\"search\" value=\"\" name=\"s\" class=\"s\" placeholder=\"Search the knowledge base...\" required aria-required=\"true\" aria-label=\"Search the knowledge base...\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"fusion-search-button search-button\">\n\t\t\t\t\t<input type=\"submit\" class=\"fusion-search-submit searchsubmit\" aria-label=\"Search\" value=\"&#xf002;\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" name=\"post_type[]\" value=\"any\" \/><input type=\"hidden\" name=\"search_limit_to_post_titles\" value=\"0\" \/><input type=\"hidden\" name=\"add_woo_product_skus\" value=\"0\" \/><input type=\"hidden\" name=\"fs\" value=\"1\" \/>\n\t\t\t<\/div>\n\n\n\t\t\t\n\t\t<\/form>\n\t\t<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #a6ce39;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-bottom:5%;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" id=\"links-discontinued\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" id=\"links-list\"><p><strong>TeamViewer QuickSupport<\/strong> (Televic_QS) is a lightweight executable file that allows our Support Team to temporarily connect to your computer. It requires no installation.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\" id=\"links-tv\"><p><u><strong>Get started:<\/strong><\/u><\/p>\n<ul>\n<li>Download <strong><a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/ZskgL7gJ8mMZyCL\" target=\"_blank\" rel=\"noopener\">TeamViewer QuickSupport<\/a><\/strong>.<\/li>\n<li>Open the file <strong>Televic_QS.exe<\/strong> by double-clicking it.<br \/>\n<img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-7688\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27103%27%20height%3D%27114%27%20viewBox%3D%270%200%20103%20114%27%3E%3Crect%20width%3D%27103%27%20height%3D%27114%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-icon.png\" alt=\"teamviewer icon\" width=\"103\" height=\"114\" \/><\/li>\n<li>If you see the message <em>&#8220;Do you want to allow this app to make changes to your computer&#8221;<\/em>, click <strong>Yes<\/strong>.<\/li>\n<li>A window opens showing your ID and temporary password.<br \/>\n<img decoding=\"async\" class=\"lazyload alignnone wp-image-7689\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window.png\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window.png\" alt=\"teamviewer window\" width=\"210\" height=\"339\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27210%27%20height%3D%27339%27%20viewBox%3D%270%200%20210%20339%27%3E%3Crect%20width%3D%27210%27%20height%3D%27339%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window-186x300.png 186w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window-200x322.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window.png 272w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 210px) 100vw, 210px\" \/><\/li>\n<li>Share both with the Televic Support Technician your are chatting with. The Technician will then be able to connect, control your computer and provide remote assistance.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-3\"><p>&#x26a0;&#xfe0f;<strong> Important:<\/strong><\/p>\n<ul>\n<li>Do not close TeamViewer until the Technician has connected.<\/li>\n<li>For security reasons, the password changes every time TeamViewer restarts. The Technician won&#8217;t be able to connect anymore if you close TeamViewer and reopen it.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-4\"><p><u><strong>During the session:<\/strong><\/u><\/p>\n<ul>\n<li>You now see a small window in the bottom-right corner of your screen indicating that someone is connected.<br \/>\n<img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-7690\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-technician.png\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-technician.png\" alt=\"teamviewer technician\" width=\"274\" height=\"218\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27274%27%20height%3D%27218%27%20viewBox%3D%270%200%20274%20218%27%3E%3Crect%20width%3D%27274%27%20height%3D%27218%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-technician-177x142.png 177w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-technician-200x159.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-technician.png 274w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 274px) 100vw, 274px\" \/><\/li>\n<li>From this window, you can communicate with the Technician by video call or by chat, as well as send documents if needed.<\/li>\n<li>You can also watch what the Technician is doing, and you can still use your mouse and keyboard.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-5\"><p><u><strong>When the session ends:<\/strong><\/u><\/p>\n<ul>\n<li>Click <strong>Cancel<\/strong> or close the window (<strong>X<\/strong>) to immediately end the connection.<br \/>\n<img decoding=\"async\" class=\"lazyload alignnone wp-image-7691\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window2.png\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window2.png\" alt=\"teamviewer window 2\" width=\"210\" height=\"338\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27210%27%20height%3D%27338%27%20viewBox%3D%270%200%20210%20338%27%3E%3Crect%20width%3D%27210%27%20height%3D%27338%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window2-186x300.png 186w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window2-200x322.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-window2.png 272w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 210px) 100vw, 210px\" \/><\/li>\n<li>Once disconnected, the Technician will no longer have access to your computer.<\/li>\n<li>Each time you reopen TeamViewer, a new password will be generated.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-6\"><p>&#x2705; <u><strong>Safety Tips:<\/strong><\/u><\/p>\n<ul>\n<li>Only run TeamViewer QuickSupport when you expect help.<\/li>\n<li>Never share your ID and\/or password publicly.<\/li>\n<li>Each password is temporary, so no one can reconnect without your permission after you close it.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:0px;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-text-color:#444444;--awb-margin-bottom:20px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:300;\"><p>Subscribe to Updates<\/p>\n<\/div>\n  \n  \n  <div class=\"\n    mailpoet_form_popup_overlay\n      \"><\/div>\n  <div\n    id=\"mailpoet_form_1\"\n    class=\"\n      mailpoet_form\n      mailpoet_form_shortcode\n      mailpoet_form_position_\n      mailpoet_form_animation_\n    \"\n      >\n\n    <style type=\"text\/css\">\n     #mailpoet_form_1 .mailpoet_form {  }\n#mailpoet_form_1 .mailpoet_column_with_background { padding: 10px; }\n#mailpoet_form_1 .mailpoet_form_column:not(:first-child) { margin-left: 20px; }\n#mailpoet_form_1 .mailpoet_paragraph { line-height: 20px; margin-bottom: 20px; }\n#mailpoet_form_1 .mailpoet_segment_label, #mailpoet_form_1 .mailpoet_text_label, #mailpoet_form_1 .mailpoet_textarea_label, #mailpoet_form_1 .mailpoet_select_label, #mailpoet_form_1 .mailpoet_radio_label, #mailpoet_form_1 .mailpoet_checkbox_label, #mailpoet_form_1 .mailpoet_list_label, #mailpoet_form_1 .mailpoet_date_label { display: block; font-weight: normal; }\n#mailpoet_form_1 .mailpoet_text, #mailpoet_form_1 .mailpoet_textarea, #mailpoet_form_1 .mailpoet_select, #mailpoet_form_1 .mailpoet_date_month, #mailpoet_form_1 .mailpoet_date_day, #mailpoet_form_1 .mailpoet_date_year, #mailpoet_form_1 .mailpoet_date { display: block; }\n#mailpoet_form_1 .mailpoet_text, #mailpoet_form_1 .mailpoet_textarea { width: 200px; }\n#mailpoet_form_1 .mailpoet_checkbox {  }\n#mailpoet_form_1 .mailpoet_submit { color: white; font-weight: normal; background: #a6ce39; border-style: none; }\n#mailpoet_form_1 .mailpoet_divider {  }\n#mailpoet_form_1 .mailpoet_message {  }\n#mailpoet_form_1 .mailpoet_form_loading { width: 30px; text-align: center; line-height: normal; }\n#mailpoet_form_1 .mailpoet_form_loading > span { width: 5px; height: 5px; background-color: #5b5b5b; }#mailpoet_form_1{border: 0px solid #a6ce39;border-radius: 0px;background: #ffffff;color: #ffffff;text-align: left;}#mailpoet_form_1 form.mailpoet_form {padding: 0px;}#mailpoet_form_1{width: 275px;}#mailpoet_form_1 .mailpoet_message {margin: 0; padding: 0 20px;}\n        #mailpoet_form_1 .mailpoet_validate_success {color: #abb8c3}\n        #mailpoet_form_1 input.parsley-success {color: #abb8c3}\n        #mailpoet_form_1 select.parsley-success {color: #abb8c3}\n        #mailpoet_form_1 textarea.parsley-success {color: #abb8c3}\n      \n        #mailpoet_form_1 .mailpoet_validate_error {color: #cf2e2e}\n        #mailpoet_form_1 input.parsley-error {color: #cf2e2e}\n        #mailpoet_form_1 select.parsley-error {color: #cf2e2e}\n        #mailpoet_form_1 textarea.textarea.parsley-error {color: #cf2e2e}\n        #mailpoet_form_1 .parsley-errors-list {color: #cf2e2e}\n        #mailpoet_form_1 .parsley-required {color: #cf2e2e}\n        #mailpoet_form_1 .parsley-custom-error-message {color: #cf2e2e}\n      #mailpoet_form_1 .mailpoet_paragraph.last {margin-bottom: 0} @media (max-width: 500px) {#mailpoet_form_1 {background: #ffffff;}} @media (min-width: 500px) {#mailpoet_form_1 .last .mailpoet_paragraph:last-child {margin-bottom: 0}}  @media (max-width: 500px) {#mailpoet_form_1 .mailpoet_form_column:last-child .mailpoet_paragraph:last-child {margin-bottom: 0}} \n    <\/style>\n\n    <form\n      target=\"_self\"\n      method=\"post\"\n      action=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-admin\/admin-post.php?action=mailpoet_subscription_form\"\n      class=\"mailpoet_form mailpoet_form_form mailpoet_form_shortcode\"\n      novalidate\n      data-delay=\"\"\n      data-exit-intent-enabled=\"\"\n      data-font-family=\"\"\n      data-cookie-expiration-time=\"\"\n    >\n      <input type=\"hidden\" name=\"data[form_id]\" value=\"1\" \/>\n      <input type=\"hidden\" name=\"token\" value=\"6d84dd0723\" \/>\n      <input type=\"hidden\" name=\"api_version\" value=\"v1\" \/>\n      <input type=\"hidden\" name=\"endpoint\" value=\"subscribers\" \/>\n      <input type=\"hidden\" name=\"mailpoet_method\" value=\"subscribe\" \/>\n\n      <label class=\"mailpoet_hp_email_label\" style=\"display: none !important;\">Please leave this field empty<input type=\"email\" name=\"data[email]\"\/><\/label><div class=\"mailpoet_paragraph \"><input type=\"email\" autocomplete=\"email\" class=\"mailpoet_text\" id=\"form_email_1\" name=\"data[form_field_NDY1YzI0NDE2N2M5X2VtYWls]\" title=\"Enter your email address\" value=\"\" style=\"width:100%;box-sizing:border-box;padding:6px;margin: 0 auto 0 0;font-size:13px;line-height:1.5;height:auto;\" data-automation-id=\"form_email\"  placeholder=\"Enter your email address *\" aria-label=\"Enter your email address *\" data-parsley-errors-container=\".mailpoet_error_6b8af\" data-parsley-required=\"true\" required aria-required=\"true\" data-parsley-minlength=\"6\" data-parsley-maxlength=\"150\" data-parsley-type-message=\"This value should be a valid email.\" data-parsley-required-message=\"This field is required.\"\/><span class=\"mailpoet_error_6b8af\"><\/span><\/div>\n<div class=\"mailpoet_paragraph \"><input type=\"submit\" class=\"mailpoet_submit\" value=\"Subscribe\" data-automation-id=\"subscribe-submit-button\" style=\"width:100%;box-sizing:border-box;padding:6px;margin: 0 auto 0 0;font-size:13px;line-height:1.5;height:auto;border-color:transparent;\" \/><span class=\"mailpoet_form_loading\"><span class=\"mailpoet_bounce1\"><\/span><span class=\"mailpoet_bounce2\"><\/span><span class=\"mailpoet_bounce3\"><\/span><\/span><\/div>\n\n      <div class=\"mailpoet_message\">\n        <p class=\"mailpoet_validate_success\"\n                style=\"display:none;\"\n                >Check your emails or the spam folder, and confirm your subscription.\n        <\/p>\n        <p class=\"mailpoet_validate_error\"\n                style=\"display:none;\"\n                >        <\/p>\n      <\/div>\n    <\/form>\n\n      <\/div>\n\n  \n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-text-color:#444444;--awb-margin-bottom:20px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:300;\"><p>Latest News<\/p>\n<\/div>\n<div class=\"fusion-recent-posts fusion-recent-posts-1 avada-container layout-default layout-columns-1\" style=\"--awb-margin-top:-20px;--h4_typography-font-family:&quot;Roboto&quot;;--h4_typography-font-weight:300;--h4_typography-font-style:normal;--h4_typography-font-size:16px;--h4_typography-line-height:1.5;\"><section class=\"fusion-columns columns fusion-columns-1 columns-1\"><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2026-02-27T14:40:08+00:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/2026\/02\/27\/plixus-documentation-update-separate-installation-and-configuration-manuals\/\">Plixus Documentation Update: Separate Installation and Configuration Manuals<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-10-24T08:59:44+00:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/2025\/10\/29\/introducing-the-new-televic-conference-academy\/\">Introducing the new Televic Conference Academy!<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-01-31T09:06:52+00:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/2025\/01\/31\/new-confero-cloud-platform-manual\/\">New Confero Cloud Platform Manual<\/a><\/h4><\/div><\/article><\/section><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":46,"featured_media":0,"parent":7717,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"100-width.php","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-7686","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TeamViewer QuickSupport | Televic Conference Knowledge Base<\/title>\n<meta name=\"description\" content=\"Browse the Knowledge Base topics and learn how to use your Confero Cloud solution or find a solution to a problem you may encounter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TeamViewer QuickSupport | Televic Conference Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Browse the Knowledge Base topics and learn how to use your Confero Cloud solution or find a solution to a problem you may encounter.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/\" \/>\n<meta property=\"og:site_name\" content=\"Televic Conference Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TelevicConference\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-05T12:49:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-icon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"103\" \/>\n\t<meta property=\"og:image:height\" content=\"114\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@televicconf\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/\",\"name\":\"TeamViewer QuickSupport | Televic Conference Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/teamviewer-icon.png\",\"datePublished\":\"2025-09-05T11:56:59+00:00\",\"dateModified\":\"2025-09-05T12:49:31+00:00\",\"description\":\"Browse the Knowledge Base topics and learn how to use your Confero Cloud solution or find a solution to a problem you may encounter.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/#primaryimage\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/teamviewer-icon.png\",\"contentUrl\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/teamviewer-icon.png\",\"width\":103,\"height\":114,\"caption\":\"teamviewer icon\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/televic-qs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Downloads\",\"item\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Quick Support\",\"item\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/downloads\\\/quicksupport\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"TeamViewer QuickSupport\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#website\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/\",\"name\":\"Televic Conference Knowledge Base\",\"description\":\"Welcome to Televic Conference Support Knowledge Base. Here, you will find documentation (manuals, quick guides, datasheets), links to software updates and training information.\",\"publisher\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#organization\",\"name\":\"Televic\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/Televic-conference.jpg\",\"contentUrl\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/Televic-conference.jpg\",\"width\":175,\"height\":41,\"caption\":\"Televic\"},\"image\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/TelevicConference\\\/\",\"https:\\\/\\\/x.com\\\/televicconf\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/televic-conference\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCaPrxTy0TXD2W3GsUzWTwEA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TeamViewer QuickSupport | Televic Conference Knowledge Base","description":"Browse the Knowledge Base topics and learn how to use your Confero Cloud solution or find a solution to a problem you may encounter.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/","og_locale":"en_US","og_type":"article","og_title":"TeamViewer QuickSupport | Televic Conference Knowledge Base","og_description":"Browse the Knowledge Base topics and learn how to use your Confero Cloud solution or find a solution to a problem you may encounter.","og_url":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/","og_site_name":"Televic Conference Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/TelevicConference\/","article_modified_time":"2025-09-05T12:49:31+00:00","og_image":[{"width":103,"height":114,"url":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-icon.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@televicconf","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/","url":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/","name":"TeamViewer QuickSupport | Televic Conference Knowledge Base","isPartOf":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/#website"},"primaryImageOfPage":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/#primaryimage"},"image":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/#primaryimage"},"thumbnailUrl":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-icon.png","datePublished":"2025-09-05T11:56:59+00:00","dateModified":"2025-09-05T12:49:31+00:00","description":"Browse the Knowledge Base topics and learn how to use your Confero Cloud solution or find a solution to a problem you may encounter.","breadcrumb":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/#primaryimage","url":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-icon.png","contentUrl":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2025\/09\/teamviewer-icon.png","width":103,"height":114,"caption":"teamviewer icon"},{"@type":"BreadcrumbList","@id":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/televic-qs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/conference.televic.digital\/knowledgebase\/"},{"@type":"ListItem","position":2,"name":"Downloads","item":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/"},{"@type":"ListItem","position":3,"name":"Quick Support","item":"https:\/\/conference.televic.digital\/knowledgebase\/downloads\/quicksupport\/"},{"@type":"ListItem","position":4,"name":"TeamViewer QuickSupport"}]},{"@type":"WebSite","@id":"https:\/\/conference.televic.digital\/knowledgebase\/#website","url":"https:\/\/conference.televic.digital\/knowledgebase\/","name":"Televic Conference Knowledge Base","description":"Welcome to Televic Conference Support Knowledge Base. Here, you will find documentation (manuals, quick guides, datasheets), links to software updates and training information.","publisher":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/conference.televic.digital\/knowledgebase\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/conference.televic.digital\/knowledgebase\/#organization","name":"Televic","url":"https:\/\/conference.televic.digital\/knowledgebase\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/conference.televic.digital\/knowledgebase\/#\/schema\/logo\/image\/","url":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2022\/04\/Televic-conference.jpg","contentUrl":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2022\/04\/Televic-conference.jpg","width":175,"height":41,"caption":"Televic"},"image":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TelevicConference\/","https:\/\/x.com\/televicconf","https:\/\/www.linkedin.com\/company\/televic-conference\/","https:\/\/www.youtube.com\/channel\/UCaPrxTy0TXD2W3GsUzWTwEA"]}]}},"_links":{"self":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/7686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/comments?post=7686"}],"version-history":[{"count":12,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/7686\/revisions"}],"predecessor-version":[{"id":7727,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/7686\/revisions\/7727"}],"up":[{"embeddable":true,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/7717"}],"wp:attachment":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/media?parent=7686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}