{"id":6937,"date":"2024-09-06T06:14:34","date_gmt":"2024-09-06T06:14:34","guid":{"rendered":"https:\/\/conference.televic.digital\/knowledgebase\/?page_id=6937"},"modified":"2025-10-07T09:38:36","modified_gmt":"2025-10-07T09:38:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:overlay;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#a6cf39;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\" style=\"--awb-padding-top:5%;--awb-padding-bottom:5%;--awb-bg-color:#a6cf39;--awb-bg-color-hover:#a6cf39;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-right:10%;--awb-margin-bottom:0px;--awb-margin-left:10%;--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;--awb-font-size:40px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;--fontSize:40;line-height:1.14;\">FAQ<\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:#ffffff;--awb-margin-right:10%;--awb-margin-bottom:0px;--awb-margin-left:10%;--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;--awb-font-size:17px;\"><div class=\"fusion-title-heading title-heading-center title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;--fontSize:17;--minFontSize:17;line-height:1.5;\">Frequently Asked Questions<\/div><\/div><div class=\"fusion-search-element fusion-search-element-1 fusion-search-form-classic\" style=\"--awb-margin-top:5%;--awb-margin-right:25%;--awb-margin-bottom:0px;--awb-margin-left:25%;--awb-border-radius:10px;--awb-border-size-top:0.5px;--awb-border-size-right:0.5px;--awb-border-size-bottom:0.5px;--awb-border-size-left:0.5px;\">\t\t<form role=\"search\" class=\"searchform fusion-search-form  fusion-search-form-classic\" method=\"get\" action=\"https:\/\/conference.televic.digital\/knowledgebase\/\">\n\t\t\t<div class=\"fusion-search-form-content\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"fusion-search-field search-field\">\n\t\t\t\t\t<label><span class=\"screen-reader-text\">Search for:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input type=\"search\" value=\"\" name=\"s\" class=\"s\" placeholder=\"Search the knowledge base...\" required aria-required=\"true\" aria-label=\"Search the knowledge base...\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"fusion-search-button search-button\">\n\t\t\t\t\t<input type=\"submit\" class=\"fusion-search-submit searchsubmit\" aria-label=\"Search\" value=\"&#xf002;\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" name=\"post_type[]\" value=\"any\" \/><input type=\"hidden\" name=\"search_limit_to_post_titles\" value=\"0\" \/><input type=\"hidden\" name=\"add_woo_product_skus\" value=\"0\" \/><input type=\"hidden\" name=\"fs\" value=\"1\" \/>\n\t\t\t<\/div>\n\n\n\t\t\t\n\t\t<\/form>\n\t\t<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #a6ce39;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-bottom:2%;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:30px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-tabs fusion-tabs-1 classic nav-is-justified horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:#f6f6f6;--awb-background-color:#ffffff;--awb-border-color:#e2e2e2;--awb-active-border-color:#a6cf39;\"><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ea8ddd9d4ce9a92d603\" aria-selected=\"true\" id=\"fusion-tab-installers\" href=\"#tab-ea8ddd9d4ce9a92d603\"><h4 class=\"fusion-tab-heading\">Installers<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4e41eb398c6102aa951\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-maintenance\" href=\"#tab-4e41eb398c6102aa951\"><h4 class=\"fusion-tab-heading\">Maintenance<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-2bc1c09bacc8a2e9931\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-softwareupdates\" href=\"#tab-2bc1c09bacc8a2e9931\"><h4 class=\"fusion-tab-heading\">Software Updates<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ea8ddd9d4ce9a92d603\" aria-selected=\"true\" id=\"mobile-fusion-tab-installers\" href=\"#tab-ea8ddd9d4ce9a92d603\"><h4 class=\"fusion-tab-heading\">Installers<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-installers\" id=\"tab-ea8ddd9d4ce9a92d603\">\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7125 installers \"><span class=\"entry-title rich-snippet-hidden\">Where can I find the Commissioning Checklist document?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-09-27T14:58:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7125\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7125\" href=\"#collapse-1-7125\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I find the Commissioning Checklist document?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7125\" aria-labelledby=\"faq_1-7125\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>To download the Commissioning Checkist document, click <a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/HCEqR3LiNK24bBQ\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4e41eb398c6102aa951\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-maintenance\" href=\"#tab-4e41eb398c6102aa951\"><h4 class=\"fusion-tab-heading\">Maintenance<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-maintenance\" id=\"tab-acc96bfe8c2f5a8c3df\">\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-2 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-2 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-2 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-2 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8008 maintenance microphones \"><span class=\"entry-title rich-snippet-hidden\">How to clean the connector of push-&#038;-lock microphones (PLM)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-04-02T07:26:58+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-8008\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-8008\" href=\"#collapse-2-8008\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to clean the connector of push-&#038;-lock microphones (PLM)?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-8008\" aria-labelledby=\"faq_2-8008\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-(--header-height)\" dir=\"auto\" data-turn-id=\"83aeeab6-33e1-4407-88ad-5f7fe766ab0b\" data-testid=\"conversation-turn-1\" data-scroll-anchor=\"false\" data-turn=\"user\"><\/section>\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:08304c91-f052-48aa-82a0-49cf2b89d636-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"c0fb2a19-b794-43b8-8f86-85eff37a6778\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"70\" data-is-last-node=\"\" data-is-only-node=\"\">Please follow the instructions below carefully to clean the connector of your push-&amp;-lock microphones.<\/p>\n<h4 data-start=\"0\" data-end=\"70\"><strong>Involved Article Numbers<\/strong><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<ul>\n<li>05.35.9010 &#8211; P&amp;L chassis connector \u2192 Board2Board<\/li>\n<li>04.50.1210 &#8211; P&amp;L chassis connector \u2192 6pinsJST (100mm)<\/li>\n<li>04.50.1220 &#8211; P&amp;L chassis connector \u2192 6pinsJST (200mm)<\/li>\n<li>04.50.1230 &#8211; P&amp;L chassis connector \u2192 WEF (1200mm)<\/li>\n<li>04.50.1240 &#8211; P&amp;L chassis connector \u2192 6pinsJST (1200mm)<\/li>\n<li>04.50.1290 &#8211; P&amp;L chassis connector \u2192 6pinsJST (900mm)<\/li>\n<\/ul>\n<h4><strong>Goal<\/strong><\/h4>\n<p>The goal of this process, is to improve the electrical connection quality between the chassis connector and the microphone. This process will remove all flux residue, debris, dust and oxidation\/corrosion from the USB connector.<\/p>\n<h4><strong>Required Materials<\/strong><\/h4>\n<p>For this process, a contact cleaner is required.<\/p>\n<p>Approved contact cleaners (not limiting list):<\/p>\n<ul>\n<li>&#8220;GOLD G-SERIES&#8221;, brand: &#8220;Deoxit&#8221;<\/li>\n<li>&#8220;CONTACT CLEANER FG&#8221;, brand: &#8220;Ambersil&#8221;<\/li>\n<li>&#8220;Novelec&#8221;, brand: &#8220;Novatio&#8221;<\/li>\n<li>&#8220;Cybersolv 141&#8221;, brand: \u201cKyzen\u201d<\/li>\n<\/ul>\n<p>Note that the cleaner may not cause corrosion after a period of time (as is the case with e.g. \u201cKONTAKT 60\u201d<\/p>\n<h4><strong>Cleaning Process<\/strong><\/h4>\n<h5><u>Step 1:<\/u><\/h5>\n<p>Use <strong>compressed air for 3 seconds<\/strong> to blow all dust\/debris out of the connector.<\/p>\n<p>To avoid damage by high pressure, respect a <strong>distance of 30 cm min. to the connector<\/strong>.<\/p>\n<h5><u>Step 2:<\/u><\/h5>\n<p>Apply the ontact cleaner inside the USB connector.<\/p>\n<p>&#x26a0;&#xfe0f; <strong>Do not use a brush<\/strong> as this may damage the contact!<\/p>\n<h5><u>Step 3:<\/u><\/h5>\n<p>Use <strong>compressed air<\/strong> to speed up the drying process and remove all dust\/debris.<\/p>\n<p>To avoid damage by high pressure, respect a <strong>distance of 30 cm min. to the connector<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7123 maintenance microphones \"><span class=\"entry-title rich-snippet-hidden\">How to replace a microphone&#8217;s windshield?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-04-02T07:28:43+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-7123\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-7123\" href=\"#collapse-2-7123\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to replace a microphone&#8217;s windshield?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-7123\" aria-labelledby=\"faq_2-7123\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span dir=\"ltr\" role=\"presentation\">To remove a used or damaged microphone windshield and replace it with <\/span><span dir=\"ltr\" role=\"presentation\">a new one, follow the instructions below or download the quick guide <a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/g7mx63GpRnHY2Kq\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/span><\/p>\n<h4><strong><u>Preparation:<\/u><\/strong><\/h4>\n<ol>\n<li><span dir=\"ltr\" role=\"presentation\">Remove the windshield:<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-6949 lazyautosizes ls-is-cached lazyloaded\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield.png\" sizes=\"412px\" srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield-200x132.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield-300x199.png 300w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield-400x265.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield.png 503w\" alt=\"\" width=\"412\" height=\"273\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield.png\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield-200x132.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield-300x199.png 300w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield-400x265.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-windshield.png 503w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/span><\/li>\n<li><span dir=\"ltr\" role=\"presentation\">Remove all residual adhesive residues.<\/span> <span dir=\"ltr\" role=\"presentation\">It is recommended to use a pH-neutral degreaser made from <\/span><span dir=\"ltr\" role=\"presentation\">natural ingredients similar or identical to Metaflux Citrus\u00a0 <\/span><span dir=\"ltr\" role=\"presentation\">Reiniger Spray.<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-6948 lazyautosizes lazyloaded\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues.png\" sizes=\"353px\" srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues-200x249.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues-241x300.png 241w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues-400x498.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues.png 505w\" alt=\"\" width=\"353\" height=\"440\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues.png\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues-200x249.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues-241x300.png 241w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues-400x498.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/remove-residues.png 505w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 353px) 100vw, 353px\" \/><\/span><\/li>\n<\/ol>\n<h4><strong><u>Assembly:<\/u><\/strong><\/h4>\n<ol>\n<li><span dir=\"ltr\" role=\"presentation\">Glue a strip of double-sided tape on the microphone head <\/span><span dir=\"ltr\" role=\"presentation\">just\u00a0 <\/span><span dir=\"ltr\" role=\"presentation\">above the LED ring<\/span><span dir=\"ltr\" role=\"presentation\">. The tape strip should be <\/span><span dir=\"ltr\" role=\"presentation\">4 cm long<\/span><span dir=\"ltr\" role=\"presentation\"> and\u00a0 <\/span><span dir=\"ltr\" role=\"presentation\">5-6 mm wide<\/span><span dir=\"ltr\" role=\"presentation\">.<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-6946 lazyautosizes lazyloaded\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly.png\" sizes=\"359px\" srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly-200x183.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly-300x275.png 300w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly-400x366.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly.png 499w\" alt=\"\" width=\"359\" height=\"329\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly.png\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly-200x183.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly-300x275.png 300w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly-400x366.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/assembly.png 499w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 359px) 100vw, 359px\" \/><br \/>\n<\/span><br \/>\n<span dir=\"ltr\" role=\"presentation\"><u>Tape reference examples:<\/u><\/span><\/p>\n<ul>\n<li>\n<ul>\n<li><span dir=\"ltr\" role=\"presentation\">3M&#x2122; Scotch\u00ae ATG Tape 969, 6 mm x 0.13 mm \u2013 33 m <\/span> <span dir=\"ltr\" role=\"presentation\">0.005 in. (0.13 mm) thick high-tack adhesive transfer tape. <\/span> <span dir=\"ltr\" role=\"presentation\">Tape is reverse wound on 1-inch diameter cores for use in\u00a0 <\/span><span dir=\"ltr\" role=\"presentation\">Scotch ATG dispensers<\/span><\/li>\n<li><span dir=\"ltr\" role=\"presentation\">3M&#x2122; VHB&#x2122; Adhesive Transfer Tape F9469PC, 6.35 mm x <\/span><span dir=\"ltr\" role=\"presentation\">0.13 mm \u2013 55 m<\/span> <span dir=\"ltr\" role=\"presentation\">It utilizes the 3M&#x2122; High Performance Acrylic Adhesive <\/span><span dir=\"ltr\" role=\"presentation\">100MP, <\/span><span dir=\"ltr\" role=\"presentation\">which <\/span><span dir=\"ltr\" role=\"presentation\">has <\/span><span dir=\"ltr\" role=\"presentation\">excellent <\/span><span dir=\"ltr\" role=\"presentation\">long <\/span><span dir=\"ltr\" role=\"presentation\">term <\/span><span dir=\"ltr\" role=\"presentation\">holding <\/span><span dir=\"ltr\" role=\"presentation\">power <\/span><span dir=\"ltr\" role=\"presentation\">with much higher adhesion strength than typical pressure <\/span><span dir=\"ltr\" role=\"presentation\">sensitive adhesive systems. <\/span> <span dir=\"ltr\" role=\"presentation\">This 3M&#x2122; VHB&#x2122; Adhesive Transfer Tape is transparent <\/span><span dir=\"ltr\" role=\"presentation\">and is ideal for use in many interior and exterior industrial <\/span><span dir=\"ltr\" role=\"presentation\">applications to replace rivets, spot welds, liquid adhesives, <\/span><span dir=\"ltr\" role=\"presentation\">and other permanent fasteners.<\/span><\/li>\n<\/ul>\n<p><span dir=\"ltr\" role=\"presentation\">&#x26a0;&#xfe0f; <em>Make sure not to cover any microphone openings with the tape!<\/em><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span dir=\"ltr\" role=\"presentation\">Slide the new windshield over the microphone head until <\/span><span dir=\"ltr\" role=\"presentation\">the bottom edge fully touches the LED ring, then press the <\/span><span dir=\"ltr\" role=\"presentation\">windshield all around over the double-sided tape.<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-6950 lazyautosizes ls-is-cached lazyloaded\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield.png\" sizes=\"401px\" srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield-200x94.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield-300x141.png 300w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield-400x188.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield.png 503w\" alt=\"\" width=\"401\" height=\"189\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield.png\" data-srcset=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield-200x94.png 200w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield-300x141.png 300w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield-400x188.png 400w, https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/09\/slide-new-windshield.png 503w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 401px) 100vw, 401px\" \/><\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7118 maintenance \"><span class=\"entry-title rich-snippet-hidden\">How to clean your conference device?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-09-27T14:56:51+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-7118\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-7118\" href=\"#collapse-2-7118\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to clean your conference device?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-7118\" aria-labelledby=\"faq_2-7118\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong><u>The 10 Commandments of Conferencing Cleanliness:<\/u><\/strong><\/p>\n<ol>\n<li><strong>Power down<\/strong> or <strong>disconnect<\/strong> the devices.<\/li>\n<li><strong>Avoid<\/strong> using <strong>harsh cleaning instruments<\/strong> on any device.<\/li>\n<li><strong>Avoid spraying cleaners directly<\/strong> onto the products. Apply cleaners to a clean soft cloth, then wipe the surface (or use pre-moistened cleaning wipes).<\/li>\n<li><strong>Use a minimal amount of cleaner<\/strong> \u2013 avoid soaking the product.<\/li>\n<li>If you are cleaning a tabletop device, <strong>clean it in its place<\/strong> on the table. Wipe only the surfaces that are typically exposed. Avoid lifting and cleaning the underside or other hidden surfaces.<\/li>\n<li>If your product has a removable gooseneck microphone, <strong>take it off and clean it separately<\/strong>. Avoid the microphone connector at the base during cleaning.<\/li>\n<li><strong>Exercise extreme caution<\/strong> when cleaning buttons and knobs. Over-saturation of these areas with liquid can impair their functionality.<\/li>\n<li>Unless specified in the exceptions list below, the following cleaning agents can be used: mild soapy water (such as liquid dish soap), which is then removed with a clean, damp cloth.<\/li>\n<li>Exceptions:\n<ul>\n<li>If your product is wired, avoid cleaning the cable with isopropyl alcohol as it may become brittle over time.<\/li>\n<li>If you\u2019re not sure of the product used, apply it to a small spot first.<\/li>\n<li>If your product has a microphone or speaker with a perforated surface, it is more susceptible to liquid ingress. In this case, clean with isopropyl alcohol only, as it evaporates quickly. Apply isopropyl alcohol to a clean, soft cloth, and wipe the surface. Do not apply liquid directly onto the product.<\/li>\n<\/ul>\n<\/li>\n<li>Once the external surface cleaning is complete, <strong>pat dry with a soft cloth<\/strong>.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-2bc1c09bacc8a2e9931\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-softwareupdates\" href=\"#tab-2bc1c09bacc8a2e9931\"><h4 class=\"fusion-tab-heading\">Software Updates<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-softwareupdates\" id=\"tab-a87c0808c7f49b8970a\">\n<h4><strong>General Information:<\/strong><\/h4>\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-3 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-3 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-3 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-3 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7764 general-information software-updates \"><span class=\"entry-title rich-snippet-hidden\">What are the two types of software releases?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:25:15+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-7764\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-7764\" href=\"#collapse-3-7764\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What are the two types of software releases?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-7764\" aria-labelledby=\"faq_3-7764\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">We offer two types of releases to support different customer needs:<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Recommended Version<\/span><\/b><span data-contrast=\"auto\"> \u2013 Our most stable and trusted release, optimized for everyday use<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Latest Version<\/span><\/b><span data-contrast=\"auto\"> \u2013 Our newest release with the latest features and innovations<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7766 general-information software-updates \"><span class=\"entry-title rich-snippet-hidden\">Why are you introducing two release versions?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:26:18+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-7766\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-7766\" href=\"#collapse-3-7766\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why are you introducing two release versions?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-7766\" aria-labelledby=\"faq_3-7766\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">We recognize that our customers use our software in different ways. Some prefer the most stable and proven setup for daily operations, while others need access to the latest innovations. By offering both versions, you can choose the balance between reliability and innovation that best fits your needs.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7768 general-information software-updates \"><span class=\"entry-title rich-snippet-hidden\">Which version should I choose?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:26:51+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-7768\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-7768\" href=\"#collapse-3-7768\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which version should I choose?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-7768\" aria-labelledby=\"faq_3-7768\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">For the majority of users, we recommend choosing the <\/span><b><span data-contrast=\"auto\">Recommended Version<\/span><\/b><span data-contrast=\"auto\"> to ensure the most reliable experience for day-to-day operations. Choose the <\/span><b><span data-contrast=\"auto\">Latest Version<\/span><\/b><span data-contrast=\"auto\"> if you need immediate access to new features or want to explore the newest capabilities.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you&#8217;re unsure which version best fits your needs, our Support Team will be happy to guide you.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<h4><strong>Recommended Version:<\/strong><\/h4>\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-4 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-4 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-4 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-4 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-4 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-4 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-4 .panel-title a:hover,.fusion-accordian #accordian-4 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-4 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-4 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-4\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7770 recommended-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">What is the Recommended Version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:27:34+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_4-7770\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-7770\" href=\"#collapse-4-7770\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the Recommended Version?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7770\" aria-labelledby=\"faq_4-7770\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">The Recommended Version is our most stable and trusted release, proven in the field by customers worldwide. It includes all key platform features and is thoroughly tested for dependable, day-to-day performance.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7772 recommended-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">What changes are made to the Recommended version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:28:28+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_4-7772\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-7772\" href=\"#collapse-4-7772\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What changes are made to the Recommended version?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7772\" aria-labelledby=\"faq_4-7772\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">The Recommended version of the software will typically not introduce new functionality. Changes to the Recommended version only focus on blocking bugs and security fixes to the system to guarantee the stability of the platform.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7774 recommended-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">How are features added to the Recommended Version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:28:57+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_4-7774\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-7774\" href=\"#collapse-4-7774\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How are features added to the Recommended Version?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7774\" aria-labelledby=\"faq_4-7774\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">At certain times, a specific version of the software will be promoted to the Recommended version. This will be one of the existing Latest versions that is selected based on a completed feature set and proven stability in the field by multiple installations.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7776 recommended-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">Is the Recommended Version suitable for production environments?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:29:21+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_4-7776\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-7776\" href=\"#collapse-4-7776\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is the Recommended Version suitable for production environments?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7776\" aria-labelledby=\"faq_4-7776\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">Yes, the Recommended Version is optimized for production environments and daily operations. It&#8217;s actively used by customers across diverse environments.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<h4><strong>Latest Version:<\/strong><\/h4>\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-5 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-5 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-5 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-5 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-5 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-5 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-5 .panel-title a:hover,.fusion-accordian #accordian-5 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-5 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-5 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-5\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7778 latest-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">What is the Latest Version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:29:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_5-7778\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-7778\" href=\"#collapse-5-7778\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the Latest Version?<\/div><\/a><\/h4><\/div><div id=\"collapse-5-7778\" aria-labelledby=\"faq_5-7778\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">The Latest Version gives you access to our newest features and innovations. It&#8217;s ideal if you need the latest functionality or want to explore new capabilities.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7780 latest-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">Is the Latest Version tested and quality controlled?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:30:29+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_5-7780\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-7780\" href=\"#collapse-5-7780\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is the Latest Version tested and quality controlled?<\/div><\/a><\/h4><\/div><div id=\"collapse-5-7780\" aria-labelledby=\"faq_5-7780\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">Yes, each Latest Version release is quality controlled and tested. However, because it&#8217;s fresh out of development, it may still include minor issues or evolving functionality.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7782 latest-version software-updates \"><span class=\"entry-title rich-snippet-hidden\">How can I provide feedback on the Latest Version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T07:30:55+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_5-7782\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-7782\" href=\"#collapse-5-7782\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I provide feedback on the Latest Version?<\/div><\/a><\/h4><\/div><div id=\"collapse-5-7782\" aria-labelledby=\"faq_5-7782\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">We actively invite feedback from Latest Version users to help us refine and enhance the experience. You can provide this feedback through the standard support channels available to you.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<h4><strong>Implementation and Rollout:<\/strong><\/h4>\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-6 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-6 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-6 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-6 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-6 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-6 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-6 .panel-title a:hover,.fusion-accordian #accordian-6 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-6 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-6 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-6\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7786 implementation-and-rollout software-updates \"><span class=\"entry-title rich-snippet-hidden\">When does this new release model start?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:08:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_6-7786\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-7786\" href=\"#collapse-6-7786\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When does this new release model start?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-7786\" aria-labelledby=\"faq_6-7786\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">This new release model will start immediately (September 2025) and will gradually be applied to all future software versions.\u00a0 The related software update pages will be updated with a version marked as Recommended and Latest when new releases are introduced.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7788 implementation-and-rollout software-updates \"><span class=\"entry-title rich-snippet-hidden\">Will all software versions use this model?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:09:11+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_6-7788\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-7788\" href=\"#collapse-6-7788\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will all software versions use this model?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-7788\" aria-labelledby=\"faq_6-7788\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">Yes, over time we&#8217;ll roll out this approach across all supported software versions.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7790 implementation-and-rollout software-updates \"><span class=\"entry-title rich-snippet-hidden\">When should I use 6.x versus 7.x versions?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:12:04+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_6-7790\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-7790\" href=\"#collapse-6-7790\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When should I use 6.x versus 7.x versions?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-7790\" aria-labelledby=\"faq_6-7790\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span class=\"TextRun SCXW53055565 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW53055565 BCX2\">Refer <\/span><span class=\"NormalTextRun SCXW53055565 BCX2\">to this document:<\/span><\/span><\/p>\n<p><a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/ZkWNar2s6iKnPw9\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-6803 size-full ls-is-cached lazyloaded\" src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/02\/picture_as_pdf_FILL0_wght400_GRAD0_opsz24.png\" alt=\"\" width=\"24\" height=\"24\" data-orig-src=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2024\/02\/picture_as_pdf_FILL0_wght400_GRAD0_opsz24.png\" \/><\/a> <a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/ZkWNar2s6iKnPw9\" target=\"_blank\" rel=\"noopener\">CoCon Vs. Confero Statement<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<h4><strong>Support and Resources:<\/strong><\/h4>\n<style type=\"text\/css\">.fusion-faqs-wrapper #accordian-7 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-7 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-7 .panel-title a{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-7 .panel-title a:not(:hover){color:#646464;}.fusion-accordian  #accordian-7 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-7 .fa-fusion-box { background-color: #646464 !important;border-color: #646464 !important;}.fusion-accordian #accordian-7 .panel-title a:hover,.fusion-accordian #accordian-7 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-7 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-7 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-7\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7792 software-updates support-and-resources \"><span class=\"entry-title rich-snippet-hidden\">Where can I find the different software releases?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:13:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_7-7792\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-7792\" href=\"#collapse-7-7792\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I find the different software releases?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-7792\" aria-labelledby=\"faq_7-7792\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">You can view all available software releases on our website here: <\/span><\/p>\n<p><a href=\"https:\/\/www.televic.com\/en\/conference\/support\/software-updates\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"auto\">https:\/\/www.televic.com\/en\/conference\/support\/software-updates\u00a0<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7794 software-updates support-and-resources \"><span class=\"entry-title rich-snippet-hidden\">Where can I request a license?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:14:18+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_7-7794\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-7794\" href=\"#collapse-7-7794\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I request a license?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-7794\" aria-labelledby=\"faq_7-7794\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">License request forms are available on our support contact page : <\/span><\/p>\n<p><a href=\"https:\/\/www.televic.com\/en\/conference\/support\/request-software-license\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">https:\/\/www.televic.com\/en\/conference\/support\/request-software-license<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7796 software-updates support-and-resources \"><span class=\"entry-title rich-snippet-hidden\">Who can I contact if I need help choosing a version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:29:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_7-7796\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-7796\" href=\"#collapse-7-7796\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who can I contact if I need help choosing a version?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-7796\" aria-labelledby=\"faq_7-7796\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">Our Support Team is ready to help you determine which release version best fits your needs. Contact them at:<\/span><\/p>\n<p><a href=\"https:\/\/www.televic.com\/en\/conference\/support\/contact-our-support-team#contactsupportteam\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"auto\"> https:\/\/www.televic.com\/en\/conference\/support\/contact-our-support-team#contactsupportteam<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7798 software-updates support-and-resources \"><span class=\"entry-title rich-snippet-hidden\">Where can I get more information about updates and version compatibility?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T08:36:25+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_7-7798\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-7798\" href=\"#collapse-7-7798\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I get more information about updates and version compatibility?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-7798\" aria-labelledby=\"faq_7-7798\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-contrast=\"auto\">Detailed update guidance and version compatibility information is available here on the product pages of the Knowledge Base. You can also check version compatibility information here:<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/fX6emCmDnKbfm2f\" target=\"_blank\" rel=\"noopener\">Plixus 6.x<\/a><\/li>\n<li><a href=\"https:\/\/documents.televic.digital\/conference\/index.php\/s\/9NPCfoPESXHL9Jt\" target=\"_blank\" rel=\"noopener\">Confidea G4<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:0px;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-text-color:#444444;--awb-margin-bottom:20px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:300;\"><p>Subscribe to Updates<\/p>\n<\/div>\n  \n  \n  <div class=\"\n    mailpoet_form_popup_overlay\n      \"><\/div>\n  <div\n    id=\"mailpoet_form_1\"\n    class=\"\n      mailpoet_form\n      mailpoet_form_shortcode\n      mailpoet_form_position_\n      mailpoet_form_animation_\n    \"\n      >\n\n    <style type=\"text\/css\">\n     #mailpoet_form_1 .mailpoet_form {  }\n#mailpoet_form_1 .mailpoet_column_with_background { padding: 10px; }\n#mailpoet_form_1 .mailpoet_form_column:not(:first-child) { margin-left: 20px; }\n#mailpoet_form_1 .mailpoet_paragraph { line-height: 20px; margin-bottom: 20px; }\n#mailpoet_form_1 .mailpoet_segment_label, #mailpoet_form_1 .mailpoet_text_label, #mailpoet_form_1 .mailpoet_textarea_label, #mailpoet_form_1 .mailpoet_select_label, #mailpoet_form_1 .mailpoet_radio_label, #mailpoet_form_1 .mailpoet_checkbox_label, #mailpoet_form_1 .mailpoet_list_label, #mailpoet_form_1 .mailpoet_date_label { display: block; font-weight: normal; }\n#mailpoet_form_1 .mailpoet_text, #mailpoet_form_1 .mailpoet_textarea, #mailpoet_form_1 .mailpoet_select, #mailpoet_form_1 .mailpoet_date_month, #mailpoet_form_1 .mailpoet_date_day, #mailpoet_form_1 .mailpoet_date_year, #mailpoet_form_1 .mailpoet_date { display: block; }\n#mailpoet_form_1 .mailpoet_text, #mailpoet_form_1 .mailpoet_textarea { width: 200px; }\n#mailpoet_form_1 .mailpoet_checkbox {  }\n#mailpoet_form_1 .mailpoet_submit { color: white; font-weight: normal; background: #a6ce39; border-style: none; }\n#mailpoet_form_1 .mailpoet_divider {  }\n#mailpoet_form_1 .mailpoet_message {  }\n#mailpoet_form_1 .mailpoet_form_loading { width: 30px; text-align: center; line-height: normal; }\n#mailpoet_form_1 .mailpoet_form_loading > span { width: 5px; height: 5px; background-color: #5b5b5b; }#mailpoet_form_1{border: 0px solid #a6ce39;border-radius: 0px;background: #ffffff;color: #ffffff;text-align: left;}#mailpoet_form_1 form.mailpoet_form {padding: 0px;}#mailpoet_form_1{width: 275px;}#mailpoet_form_1 .mailpoet_message {margin: 0; padding: 0 20px;}\n        #mailpoet_form_1 .mailpoet_validate_success {color: #abb8c3}\n        #mailpoet_form_1 input.parsley-success {color: #abb8c3}\n        #mailpoet_form_1 select.parsley-success {color: #abb8c3}\n        #mailpoet_form_1 textarea.parsley-success {color: #abb8c3}\n      \n        #mailpoet_form_1 .mailpoet_validate_error {color: #cf2e2e}\n        #mailpoet_form_1 input.parsley-error {color: #cf2e2e}\n        #mailpoet_form_1 select.parsley-error {color: #cf2e2e}\n        #mailpoet_form_1 textarea.textarea.parsley-error {color: #cf2e2e}\n        #mailpoet_form_1 .parsley-errors-list {color: #cf2e2e}\n        #mailpoet_form_1 .parsley-required {color: #cf2e2e}\n        #mailpoet_form_1 .parsley-custom-error-message {color: #cf2e2e}\n      #mailpoet_form_1 .mailpoet_paragraph.last {margin-bottom: 0} @media (max-width: 500px) {#mailpoet_form_1 {background: #ffffff;}} @media (min-width: 500px) {#mailpoet_form_1 .last .mailpoet_paragraph:last-child {margin-bottom: 0}}  @media (max-width: 500px) {#mailpoet_form_1 .mailpoet_form_column:last-child .mailpoet_paragraph:last-child {margin-bottom: 0}} \n    <\/style>\n\n    <form\n      target=\"_self\"\n      method=\"post\"\n      action=\"https:\/\/conference.televic.digital\/knowledgebase\/wp-admin\/admin-post.php?action=mailpoet_subscription_form\"\n      class=\"mailpoet_form mailpoet_form_form mailpoet_form_shortcode\"\n      novalidate\n      data-delay=\"\"\n      data-exit-intent-enabled=\"\"\n      data-font-family=\"\"\n      data-cookie-expiration-time=\"\"\n    >\n      <input type=\"hidden\" name=\"data[form_id]\" value=\"1\" \/>\n      <input type=\"hidden\" name=\"token\" value=\"d44713b3d6\" \/>\n      <input type=\"hidden\" name=\"api_version\" value=\"v1\" \/>\n      <input type=\"hidden\" name=\"endpoint\" value=\"subscribers\" \/>\n      <input type=\"hidden\" name=\"mailpoet_method\" value=\"subscribe\" \/>\n\n      <label class=\"mailpoet_hp_email_label\" style=\"display: none !important;\">Please leave this field empty<input type=\"email\" name=\"data[email]\"\/><\/label><div class=\"mailpoet_paragraph \"><input type=\"email\" autocomplete=\"email\" class=\"mailpoet_text\" id=\"form_email_1\" name=\"data[form_field_NDY1YzI0NDE2N2M5X2VtYWls]\" title=\"Enter your email address\" value=\"\" style=\"width:100%;box-sizing:border-box;padding:6px;margin: 0 auto 0 0;font-size:13px;line-height:1.5;height:auto;\" data-automation-id=\"form_email\"  placeholder=\"Enter your email address *\" aria-label=\"Enter your email address *\" data-parsley-errors-container=\".mailpoet_error_nniir\" data-parsley-required=\"true\" required aria-required=\"true\" data-parsley-minlength=\"6\" data-parsley-maxlength=\"150\" data-parsley-type-message=\"This value should be a valid email.\" data-parsley-required-message=\"This field is required.\"\/><span class=\"mailpoet_error_nniir\"><\/span><\/div>\n<div class=\"mailpoet_paragraph \"><input type=\"submit\" class=\"mailpoet_submit\" value=\"Subscribe\" data-automation-id=\"subscribe-submit-button\" style=\"width:100%;box-sizing:border-box;padding:6px;margin: 0 auto 0 0;font-size:13px;line-height:1.5;height:auto;border-color:transparent;\" \/><span class=\"mailpoet_form_loading\"><span class=\"mailpoet_bounce1\"><\/span><span class=\"mailpoet_bounce2\"><\/span><span class=\"mailpoet_bounce3\"><\/span><\/span><\/div>\n\n      <div class=\"mailpoet_message\">\n        <p class=\"mailpoet_validate_success\"\n                style=\"display:none;\"\n                >Check your emails or the spam folder, and confirm your subscription.\n        <\/p>\n        <p class=\"mailpoet_validate_error\"\n                style=\"display:none;\"\n                >        <\/p>\n      <\/div>\n    <\/form>\n\n      <\/div>\n\n  \n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-text-color:#444444;--awb-margin-bottom:20px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:300;\"><p>Latest News<\/p>\n<\/div>\n<div class=\"fusion-recent-posts fusion-recent-posts-1 avada-container layout-default layout-columns-1\" style=\"--awb-margin-top:-20px;--h4_typography-font-family:&quot;Roboto&quot;;--h4_typography-font-weight:300;--h4_typography-font-style:normal;--h4_typography-font-size:16px;--h4_typography-line-height:1.5;\"><section class=\"fusion-columns columns fusion-columns-1 columns-1\"><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2026-02-27T14:40:08+00:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/2026\/02\/27\/plixus-documentation-update-separate-installation-and-configuration-manuals\/\">Plixus Documentation Update: Separate Installation and Configuration Manuals<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-10-24T08:59:44+00:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/2025\/10\/29\/introducing-the-new-televic-conference-academy\/\">Introducing the new Televic Conference Academy!<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/author\/emilie_admin\/\" title=\"Posts by Televic Conference\" rel=\"author\">Televic Conference<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-01-31T09:06:52+00:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/conference.televic.digital\/knowledgebase\/2025\/01\/31\/new-confero-cloud-platform-manual\/\">New Confero Cloud Platform Manual<\/a><\/h4><\/div><\/article><\/section><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":46,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-6937","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | Televic Conference Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conference.televic.digital\/knowledgebase\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | Televic Conference Knowledge Base\" \/>\n<meta property=\"og:url\" content=\"https:\/\/conference.televic.digital\/knowledgebase\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Televic Conference Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TelevicConference\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-07T09:38:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@televicconf\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/faq\\\/\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/faq\\\/\",\"name\":\"FAQs | Televic Conference Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#website\"},\"datePublished\":\"2024-09-06T06:14:34+00:00\",\"dateModified\":\"2025-10-07T09:38:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#website\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/\",\"name\":\"Televic Conference Knowledge Base\",\"description\":\"Welcome to Televic Conference Support Knowledge Base. Here, you will find documentation (manuals, quick guides, datasheets), links to software updates and training information.\",\"publisher\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#organization\",\"name\":\"Televic\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/Televic-conference.jpg\",\"contentUrl\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/Televic-conference.jpg\",\"width\":175,\"height\":41,\"caption\":\"Televic\"},\"image\":{\"@id\":\"https:\\\/\\\/conference.televic.digital\\\/knowledgebase\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/TelevicConference\\\/\",\"https:\\\/\\\/x.com\\\/televicconf\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/televic-conference\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCaPrxTy0TXD2W3GsUzWTwEA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs | Televic Conference Knowledge Base","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQs | Televic Conference Knowledge Base","og_url":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/","og_site_name":"Televic Conference Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/TelevicConference\/","article_modified_time":"2025-10-07T09:38:36+00:00","twitter_card":"summary_large_image","twitter_site":"@televicconf","twitter_misc":{"Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/","url":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/","name":"FAQs | Televic Conference Knowledge Base","isPartOf":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/#website"},"datePublished":"2024-09-06T06:14:34+00:00","dateModified":"2025-10-07T09:38:36+00:00","breadcrumb":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/conference.televic.digital\/knowledgebase\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/conference.televic.digital\/knowledgebase\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/conference.televic.digital\/knowledgebase\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/conference.televic.digital\/knowledgebase\/#website","url":"https:\/\/conference.televic.digital\/knowledgebase\/","name":"Televic Conference Knowledge Base","description":"Welcome to Televic Conference Support Knowledge Base. Here, you will find documentation (manuals, quick guides, datasheets), links to software updates and training information.","publisher":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/conference.televic.digital\/knowledgebase\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/conference.televic.digital\/knowledgebase\/#organization","name":"Televic","url":"https:\/\/conference.televic.digital\/knowledgebase\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/conference.televic.digital\/knowledgebase\/#\/schema\/logo\/image\/","url":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2022\/04\/Televic-conference.jpg","contentUrl":"https:\/\/conference.televic.digital\/knowledgebase\/wp-content\/uploads\/2022\/04\/Televic-conference.jpg","width":175,"height":41,"caption":"Televic"},"image":{"@id":"https:\/\/conference.televic.digital\/knowledgebase\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TelevicConference\/","https:\/\/x.com\/televicconf","https:\/\/www.linkedin.com\/company\/televic-conference\/","https:\/\/www.youtube.com\/channel\/UCaPrxTy0TXD2W3GsUzWTwEA"]}]}},"_links":{"self":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/6937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/comments?post=6937"}],"version-history":[{"count":23,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/6937\/revisions"}],"predecessor-version":[{"id":7808,"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/pages\/6937\/revisions\/7808"}],"wp:attachment":[{"href":"https:\/\/conference.televic.digital\/knowledgebase\/wp-json\/wp\/v2\/media?parent=6937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}